We’re back! – for Season 2. Looking forward to more human services’ quality revelations, lessons, ruminations – and fun! Shorter episodes will cover 3-4 of our favourite segments in bite-size chunks!

1. Quality Quandary (Time: 1:50)

Do quality indicators predict quality assessment ratings?

Allen T, Walshe K et al. Do performance indicators predict regulator ratings of healthcare providers? Cross-sectional study of acute hospitals in England.  International Journal for Quality in Health Care, Volume 32, Issue 2, March 2020, Pages 113–119.  https://doi.org/10.1093/intqhc/mzz101

2. DrDr (Did Read; Do Read) (Time:11:25)

Identifying unwarranted clinical variation.

Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standards: User guide for the review of clinical variation in health care (updated August 2021). Sydney: ACSQHC; 2021 

https://www.safetyandquality.gov.au/publications-and-resources/resource-library/nsqhs-standards-user-guide-review-clinical-variation-health-care

3. Quality Hack (Time: 17:30)

Here’s something we’ve found that might save you time, money, stress or duplication of effort.

Cognitive distortion effect on decision-making.

Want to Make Better Decisions? Avoid These 5 Cognitive Distortions

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