There’s a lot riding on quality manager skills – in this ep we discuss what it takes to be great, as well as picking out a couple of essential tasks: building change readiness and making Community/Care Advisory Committees successful.
1. QQ (Quality Quandary) (Time: 1:29) How to Build a Quality Manager
What are the essential QM skills for success?
Akmal, A., Podgorodnichenko, N., Stokes, T. et al. What makes an effective Quality Improvement Manager? A qualitative study in the New Zealand Health System. BMC Health Serv Res 22, 50 (2022). https://doi.org/10.1186/s12913-021-07433-w
Balding’s ‘Six Ms’ Quality Manager Skills Poster:
https://qualityclass.krtra.com/t/edxN86VGtQCp
2. The Point (Time: 16:00 ) Getting your CAC Right
Sorting out a Care or Community Advisory Committee? We have help!
‘Building your healthy community A guide for health service community advisory committees’. Safer Care Victoria, 2020.
3. DRDR (Did Read Do Read) (Time:20:20) Achieving change readiness for health service innovations.
How to move from change resistance to change readiness – with a dash of affective commitment.
Harrison, R, Chauhan, A, Le-Dao, H, et al. Achieving change readiness for health service innovations. Nurs Forum. 2022; 57: 603- 607. doi:10.1111/nuf.12713
4. Other Bits
Looking for a quality ‘tribe’ and resources to help with the challenges of quality and clinical governance roles? The Australasian Institute of Clinical Governance (AICG) membership community is now open! Find it here: https://www.aicg.edu.au/aicg-membership/?ar=CBLD
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Twitter handle : @qualcat
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The “Another season!” comment was a positive and happy comment. Punctuation is important. 🙂 Always happy to hear every episode from the Quality Cats.
And thank you for the plug for On the Radar.
[Making sure I comment on the right episode this time!]
I’ve finally caught up on all the episodes but this one in particular really was the icing. I’ve been in the Clinical Governance space for just over 12 months and this podcast has been my saviour. Huge shout-out to you both for providing a career changing resource that I’ll continue to return too. Can’t wait to hear future episodes!
Thank you Shannon – so pleased it was helpful!