Life Rewards Action (whether it’s wardrobes, email or org-wide culture change…)
- JSI (Just So Interesting!) (Time: 1.00)
Worried about your ‘culcha’? See your CEO and board earnestly nodding about ‘improving’ culture/creating a ‘culture of quality’ – and then looking expectantly at you? Don’t break out the powerpoint: we have the good oil on the practicalities of shifting culture for happier staff and better care.
To Change Company Culture, Focus on Systems—Not Communication: https://hbr.org/2025/08/to-change-company-culture-focus-on-systems-not-communication
- Quality Hack (Time: 12.00)
Jones is back with her invaluable tips on managing the beasts that are email – and wardrobes…(you’ll just have to listen…)

- QUALITYCLUB (Time: 19.35)
We have some results and feedback to share from 2025 QClubbers – and we’d love you to join us in 2026!
Registration for the February 2026 cohort of QualityClub IS OPEN!
We’d love you to come and join us, whether you’ve been in your quality role for 2 days, 2 years or 20 years! All levels of experience welcome – we cover the basics and more advanced tips as well.
What does it cost, I hear you ask? The price of a conference.
Check out all the details by clicking here!
Or navigate to https://qualityclub.com.au/
Rate and Review NHD on your favourite podcast review site!
iphones: Go to itunes store on your iphone. Search for No Harm Done podcast. Click on our podcast. Scroll to the bottom and “write a review”. OR Open the Apple (purple) Podcasts app. Search for No Harm Done podcast. Click on our podcast. Scroll to the bottom and “write a review”. Spotify: Click on rating and select your stars. Android – rate us in whatever podcast listening app you are using.
Talk to Us!
Leave a question or comment on our website: www.noharmdonepodcast.com
Link with us both on LinkedIn
Cathy Jones https://www.linkedin.com/in/cathy-jones-a3434950/ and BlueSky @qualitycat.bsky.social.
Cathy Balding https://www.linkedin.com/in/cathybalding/
QualityClub: www.qualityclub.com.au