We’re back! – for Season 2. Looking forward to more human services’ quality revelations, lessons, ruminations – and fun! Shorter episodes will cover 3-4 of our favourite segments in bite-size chunks!

1. The Point (Time: 2:30)

Impact on care quality of consumers accessing their Electronic Health Records

Neves AL, Freise L, Laranjo L, et al. Impact of providing patients access to electronic health records on quality and safety of care: a systematic review and meta-analysis. BMJ Quality & Safety 2020;29:1019-1032.

https://qualitysafety.bmj.com/content/29/12/1019

2. TLDR (Too Long Didn’t Read) (Time: 8:40)

Using human factors to improve patient safety.

Baysari MT, Clay-Williams R, Loveday T (ed). A Human Factors Resource for Health Professionals and Health Services Staff. Produced in 2019 by the Human Factors and Ergonomics Society of Australia, the Australian Institute of Health Innovation, Macquarie University, The University of Sydney and the NSW Clinical Excellence Commission.

https://www.mq.edu.au/__data/assets/pdf_file/0008/960173/HFESA_ResourceDoc_web_sml.pdf

3. Quality Hack (Time: 18:30)

Here’s something we’ve found that might save you time, money, stress or duplication of effort.

Cognitive distortion effect on communication.

Want to Communicate Effectively at Work? Eliminate these 5 Cognitive Distortions

4. OTHER BITS:

Looking for a quality ‘tribe’ and resources to help with the challenges of quality and clinical governance roles? The Australasian Institute of Clinical Governance (AICG) membership community is now open! Find it here: https://www.aicg.edu.au/aicg-membership/?ar=CBLD

Rate and Review NHD on your favourite podcast review site!

Talk to Us!

Leave a question on our website: www.noharmdonepodcast.com

Twitter handles : @qualcat @CathyBalding

Link with us on LinkedIn.