1. QQ (Quality Quandary) (Time 1:00) Measuring Safety Culture
Unlike reading a safety culture policy which gives us an ideal picture, safety culture asks the questions that tell us what’s really going on. A resource-heavy segment with tools to help you answer the board’s question: what do we know about our culture?
ACSQHC A-HSOPS 2.0: https://www.safetyandquality.gov.au/our-work/indicators-measurement-and-reporting/patient-safety-culture
ACHS – ‘METRIK’ – Performance Outcome Service (POS): https://www.achs.org.au/our-services/pos/patient-safety-culture-survey
SCV VICTORIAN SAFETY CULTURE GUIDE: https://www.safercare.vic.gov.au/sites/default/files/2025-03/Victorian%20Safety%20Culture%20Guide%20-%20Safer%20Care%20Victoria.pdf
CEC SAFETY CULTURE TOOLKIT: https://cec.health.nsw.gov.au/improve-quality/system-safety-culture/safety-culture/step-2-implementing-the-survey
2. THE POINT (Time: 16:45) Healthcare rights resources for Aboriginal and Torres Strait Islander Peoples
You and your Mob have healthcare rights: https://www.vaccho.org.au/wp-content/uploads/2023/06/Healthcare-Rights-Poster-003.pdf
Northern Sydney Local Health District Aboriginal Health Service: https://www.safetyandquality.gov.au/sites/default/files/2022-08/ns08887r-e_my_healthcare_rights_aboriginal_and_torres_strait_islander_a4._final.pdf
3. JSI (JUST SO INTERESTING) (Time: 20:50) The Hidden Toll of Meeting Hangovers.
COMMITTEE HAIRCUT GENERATIVE AI PROMPT
In my organisation [brief description] we have [50] committees and want to reduce it to [30].
I’ll attach the last 12 months of minutes and terms of reference of each committee.
Please rank these committees according to the 5 criteria below, from top (definitely keep this committee) to bottom (maybe disband this committee)
1. Clear purpose: the committee has a specific, current role in decision-making, oversight, coordination, or assurance.
2. Unique value: the committee does not duplicate the work, discussions, or reporting of another group.
3. Authority and impact: the committee leads to decisions, escalations, accountability, or tangible action.
4. Right governance level: the committee operates at the appropriate strategic or operational level rather than doing work that should sit elsewhere.
5. Efficiency and benefit: the value of the committee justifies the time, papers, attendance, and administrative effort it requires.
ATTACH:
Committee structure chart and list if you have one
TOR for each committee
At least 4 minutes for each committee
Note about whether any committee is mandatory, statutory, or required by regulation
4. OTHER BITS
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Talk to Us!
Leave a question or comment on our website: www.noharmdonepodcast.com
Link with us both on LinkedIn
Cathy Jones https://www.linkedin.com/in/cathy-jones-a3434950/ and BlueSky @qualitycat.bsky.social.
Cathy Balding https://www.linkedin.com/in/cathybalding/
QualityClub: www.qualityclub.com.au