Welcome to No Harm Done Episode 10 – we made it! – hosted by Cathy Balding and Cathy Jones, from Melbourne, Australia. In this episode, we muse over the slow progress of change and doing the same things and expecting a different result. And then – trying some different things for better results, and ideas for going about that in 2019.
What would you like us to talk about next? Send us a message below!
QQ: Our ‘Quality Quandary’ in this ep is ARE WE THERE YET? [Time: 3:49]
We discuss an article looking at progress with improving care quality over the past 20 years and where we’re going over the next 20. We’re moving…but slowly. Can we speed it up?
Two Decades Since To Err Is Human: An Assessment Of Progress And Emerging Priorities In Patient Safety. By David W. Bates and Hardeep Singh 10.1377/hlthaff.2018.0738 HEALTH AFFAIRS 37, NO. 11 (2018): 1736–1743
TLDR (Too Long Didn’t Read): [Time 19:40]
A new book by one of our very own ‘podcats’ – what contribution does this make to the progress discussed in the QQ? Jones read it so you don’t have to…but we hope you will! Includes a bonus ‘reading’ – now we’re straying into radio plays!
The Point of Care: how one leader took a health service from ordinary to extraordinary. By Cathy Balding. Qualityclass Press, Melbourne, 2018. www.cathybalding.com
QUALITY HACK: continuing the ‘let’s do things differently in 2019, Balding outlines three actions you can take to enhance your role to be more professionally satisfying and effective in 2019. [Time: 38:30]
If you want 2019 to be better/different or achieve specific results, you have to do something differently. Here are three tips for getting you and your quality system on a more positive and productive path in 2019.
Big thanks from both of us to everyone who has listened and given us feedback over the year as we wobbled around on our NHD trainer wheels. Thanks to your enthusiasm we’ll be back in 2019!