It’s time to dive into the Aged Care Royal Commission Report – well, the quality and clinical/care governance bits, anyway…
1. QUALITY QUANDARY: (time 8:20) Can RC findings on Q&S in aged care be applied to all human service sectors?
So, another massive report on safety and quality in the human services’ sector. Can the Aged Care RC tell us anything new? Is it only applicable to aged care? Is aged care destined to make all the same quality mistakes acute healthcare has? We ponder these deep questions not so deeply.
2. TLDR (Too Long Didn’t Read) (time 19:00)
We compare our impressions of the RC Report findings. Jones gives us the low-down on the quality system-related recs. Balding has a go at a summary in less than 50 words.
My 43 word RC report Q&S summary:
Safe, effective, connected and personal care with every consumer, created by staff who are clear, competent, compassionate, responsible and supported by great governance from boards and executives, comprising systems for Consumer Partnerships, Leadership and Culture, Positive People and Practice and Pursuing High Performance.
3. THE POINT (time 28:45)
What does the community see as quality aged care?
A resource for working with aged care consumers:
4. QUALITY HACK (time 38:35)
Jones has a new hack from her ‘personal experience’ vault.
Gretchen Rubin – “Happier, with Gretchen Rubin” Podcast – she looks at evidence and anecdotes about habits, happiness and human nature.
5. OTHER BITS:
Question on consumer participation in improvement.
Article: Consumer input into health care: Time for a new active and comprehensive model of consumer involvement, Hall et al, 2018, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6117488/
CPD hours – would you like to earn 1 CPD hour for every time you listen to our podcast? If so, let Jones know we can investigate producing a product for this: firstname.lastname@example.org
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