NHD Ep 20: Failure to Launch

In this episode we discuss the upsides of failure for learning and improvement – and just to show that we’re serious, we conduct our own failure experiment…

QQ (Quality Quandary): FAILURE!

Course Corrections: How Health Care Innovators Learn from Setbacks to Achieve Success. Klein S, Hostetter M, McCarthy D. New York: The Commonwealth Fund; 2019. p. 11.

https://www.commonwealthfund.org/publications/fund-reports/2019/sep/course-corrections-how-health-care-innovators-learn-from-setbacks

Drift into Failure: From Hunting Broken Components to Understanding Complex Systems. Sidney Dekker. Ashgate, 2012.

FAST Goals: (15:32)

https://sloanreview.mit.edu/article/with-goals-fast-beats-smart/

Shale S. How doctors in leadership roles establish and maintain a positive patient-centred culture.  London: General Medical Council; 2019. p. 60.

https://www.gmc-uk.org/about/what-we-do-and-why/data-and-research/research-and-insight-archive/how-doctors-in-senior-leadership-roles-establish-and-maintain-a-positive-patient-centred-culture

THE POINT: (25:52)

Santana et al. Measuring patient-centred system performance: a scoping review of patient-centred care quality indicators.

https://bmjopen.bmj.com/content/9/1/e023596

QUALITY HACK: (32:13)

How to set boundaries around email….

https://hbr.org/2019/09/6-ways-to-set-boundaries-around-email

Trees and benefits:

1. https://www.ncbi.nlm.nih.gov/pubmed/17903349
2. https://www.ncbi.nlm.nih.gov/pubmed/18394317
3. https://www.sciencealert.com/just-looking-at-photos-of-nature-could-be-enough-to-lower-your-work-stress-levels 
4. https://www.ncbi.nlm.nih.gov/pubmed/21431424
5. https://www.ncbi.nlm.nih.gov/pubmed/19568839.