No Harm Done Podcast – Page 4 – A podcast about improving, exploring, understanding and getting on with healthcare safety and quality

The Point, the Whole Point. NHD Episode 2

We’re back! – for another episode of “No Harm Done”, hosted by Cathy Balding and Cathy Jones, from Melbourne, Australia. This episode unpacks some different perspectives on patient centred care, with segments Quality Quandary, TLDR, Latest News, DrDr, Quality Myths and FAAAQQS. What would you like us to talk about next? Send us a message!…

No Harm Done-Yet. NHD Episode 1

This is the first episode of “No Harm Done”, a podcast about improving, exploring, understanding and getting on with healthcare safety and quality. This podcast is designed to give you tips and ideas and hopefully to save you time if you’re working in the area of quality & risk management. Hosted by Cathy Balding and…

Cathy Jones has worked as a senior executive in healthcare in public and private sectors, for the past 20 years. She lectures internationally on quality and safety and is an experienced podcaster and broadcaster, hosting the Can’t Bowl Can’t Throw Cricket Show and the HitchPod podcast.

Cathy Balding is Director of Qualityworks PL and Adjunct Professor at La Trobe University. She is the author of three books on practical quality systems for human services that focus on creating greatness at the point of ccare. Cathy has worked in quality policy and operational roles and consults across all human services sectors. Find free tools and info to take your quality system beyond compliance to greatness at www.cathybalding.com

Jones captures Balding happily waving her new book around at the Episode 10 recording. In this ep we have a lot of fun acting out a scene from the book – that doesn’t feel all that fictional…

For Ep 17, our second NHD episode on measurement, we wanted a numbers expert – and as we couldn’t find one named Cathy, we called in another Balding! – Professor David Balding FAA, that is.