Culture – we talk about it constantly. And Patient Safety Culture – we all know what that is – right? And how to create it? This episode delves into the patient safety culture world to look for answers to common – but tricky – questions about the whys and hows of a patient safety culture….
Tag: pandemic
NHD episode 26: Quality Controversy
There are a few sacred cows in the world of quality improvement – as there are in any sector. This episode takes a closer look at some of those cows – to reveal they aren’t so sacred after all. 1. QUALITY QUANDARY Our QQ for this episode reminds us that accepted norms and truths may…
NHD Ep 25: Quality – from Accreditation to Accounting
As we keep saying, ‘quality’ is about way more than accreditation. But is it also about accounting? Get the quality right and the dollars will follow, so they say. Or will they? 1. QUALITY QUANDARY Our QQ for today reminds us that sometimes it ‘pays’ to show management that quality improvement is handy for more…
NHD Ep 24: ‘Plandemic’ – from Quality to Quarantine
Ep 24 is a special NHD edition that explores the pandemic from the perspective of healthcare administration, evidence based care and planning. (Otherwise known as the ‘Zoomami’ edition. Advance apologies for the Zoom recording quality which is a little echo-y.) 1. QUARANTINE QUANDARY (3:34) We wade through tales of pandemic planning and execution, through the…