- The Point (Time: 0.00)
Patient Safety ‘intelligence’ in Consumer Feedback
Gillespie A, Reader TW. Online patient feedback as a safety valve: An automated language analysis of unnoticed and unresolved safety incidents. Risk Analysis, August, 2022.
https://onlinelibrary.wiley.com/doi/10.1111/risa.14002
2. TLDR (Too Long Didn’t Read) (Time: 13:10)
NSQHSS User Guide for Mental Health Services
Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standards user guide for acute and community mental health services Sydney: ACSQHC, 2022.
3. FAAAQQS (Frequently Asked and Answered Quality Questions) (Time: 18:10)
National Safety and Quality Digital Mental Health Standards
4. Quality Hack (Time: 28:25)
We chat about ways to reduce our virtual reading pile – none of which Balding or Jones actually put in practice ourselves! But we can hope.
5. Other Bits
CPD hours – would you like to earn CPD points for every time you listen to our podcast? If so, let Jones know so we can investigate producing a product for this: cathyjoneshealth@gmail.com
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