OK, sometimes we miss The Point. We just can’t fit the segment into every podcast, with our new abbreviated second season format. But sit back and relax – this entire episode is The Point!
(Also – don’t sit back & relax if you’re driving. Keep your back straight, your mind alert and hands on the wheel please!)
AHPEQS – a consumer-driven patient survey – sounded like a good idea at the time – has it turned out to be? This article sits behind a paywall – but Jones gives us the news headlines for free! – and would be delighted to discuss more with anyone who’d like to contact her at www.noharmdonepodcast.com or firstname.lastname@example.org
Jones Cathy H., Woods Jeffrey, Brusco Natasha K., Sullivan Natalie, Morris Meg E. (2021) Implementation of the Australian Hospital Patient Experience Question Set (AHPEQS): a consumer-driven patient survey. Australian Health Review 45, 562-569.
Looking for a quality ‘tribe’ and resources to help with the challenges of quality and clinical governance roles – including Consumer Partnerships? The Australasian Institute of Clinical Governance (AICG) membership community is now open! Find it here: https://www.aicg.edu.au/aicg-membership/?ar=CBLD
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