A multifaceted episode focused on one objective: achieving point-of-care results. We explore two valuable resources from the University of Cambridge and put VirtualCB to the test—will she rise to the occasion or drop her bundle? Plus, the new 2026 National Clinical Governance Model takes to the stage, accompanied by a special guest!
1. ASK VIRTUAL CB (Time: 2:30) What if there is no funding to support improvement?
VirtualCB gets busy answering the big $$$ question – the kind you might hear from a finance director or board.
VirtualCB: https://www.delphi.ai/cathybalding
2. DRMR (Did Read Must Read) (Time: 10.15) The National Clinical Governance Model 2026
The 2026 model is gliding down the catwalk towards us all. We quiz our very special guest, Gillian Giles, ED CG at the Australian Commission on Safety and Quality in Healthcare, on what this one has to offer.
CG Model and Implementation Guide: https://www.safetyandquality.gov.au/clinical-topics/clinical-governance
3. JSI (or a TLDR in disguise?) (Time: 35:00) Audit, Feedback, and Behaviour Change.
How to get more action on audit results.
www.cambridge.org/core/elements/audit-feedback-and-behaviour-change/
4. CME (CAUGHT MY EYE) (Time: 45:00) Microlessons in Improvement
More Cambridge resources – this time, short snippets on change and improvement basics for explaining, refreshing or reminding.
https://www.thisinstitute.cam.ac.uk/explain-this
5. OTHER BITS
Rate and Review NHD on your favourite podcast review site!
iPhone: Open the Apple (purple) Podcasts app. Search for No Harm Done podcast. Click on our podcast. Scroll to the bottom and “write a review”.
Spotify: Click on rating and select your stars.
Android – rate us in whatever podcast listening app you are using.
Talk to Us!
Leave a question or comment on our website: www.noharmdonepodcast.com
Link with us both on LinkedIn
Cathy Jones https://www.linkedin.com/in/cathy-jones-a3434950/ and BlueSky @qualitycat.bsky.social.
Cathy Balding https://www.linkedin.com/in/cathybalding/
QualityClub: www.qualityclub.com.au