Welcome to No Harm Done Episode 13 hosted by Cathy Balding and Cathy Jones, from Melbourne, Australia. In this episode we wade into the clinical risk management swamp where danger lurks…
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1:00 Quality Quandary The QQ is a big issue we unpack, argue about, talk about conflicting perspectives etc. As befits Episode 13, we thought we’d go with something scary, so it’s CLINICAL RISK MANAGEMENT!
Quality in Australian Healthcare Study. https://www.ncbi.nlm.nih.gov/pubmed/7476634
WHO CRM overview https://www.who.int/patientsafety/education/curriculum/who_mc_topic-6.pd
Coronial communique on defensive medicine.
Risk Management Standard ISO 31000 https://en.m.wikipedia.org/wiki/ISO_31000
ACSQHC Sentinel event list and hospital acquired complications list
18:15 TOO LONG DIDN’T READ (TLDR)
26:30 DID READ, DO READ (DRDR)
Patient Safety: Where should patient safety be installed? By David M. Sine, DrBE, ARM,CSP, CPHRM, and Doug Paull, MD, MS
2017 American Society for Healthcare Risk Management of the American Hospital Association.
Published online in Wiley Online Library (wileyonlinelibrary.com) • DOI: 10.1002/jhrm.21285
34:30 THE POINT
Origin of the Patient Experience journal
Patient guide to open disclosure
38:20 LIFE HACK UnrollMe software.https://unroll.me/