1. QUALITY QUANDARY (Time: 0.15) We’ve all been in this Quandary: how to get those docs to engage in improvement? No magic wands here but some useful tips that go beyond ‘Pleeeeeeese!’ Thinking about what they need before what you need is a great start.
| Jones B, Vaux E, Olsson-Brown A. How to get started in quality improvement. BMJ. 2019;364:k5437. doi:10.1136/bmj.k5437. |
2. VIRTUAL CB (Time: 13.45) Virtual CB is in the house – and what is she pronouncing about this time? Ah yes – where does ‘quality’ sit in strategy? As always, she has an answer – but is it the right one?
| Find VirtualCB here: https://www.delphi.ai/cathybalding |
3. TLDR (Time: 22.20) AI is coming down the tracks and we want all our lovely listeners to be ready to hop on and drive – not to be left at the station. Be strategic and get ahead of the game! Couple of good resources here re opportunities and risks.
| Patient Safety and Artificial Intelligence: Considerations for Key Groups — Safety and Quality Professionals. IHI Lucian Leape Institute, 2024. Australian Commission on Safety and Quality in Health Care. AI Clinical Use Guide – Guidance for clinicians. Version 1.0, August 2025. Excel World Championships: documentary mentioned in the pod not available for streaming at time of publishing as it’s doing the rounds of the film festivals. However, this website will notify when it’s available: https://moschampionship.certiport.com/ |
4. OTHER BITS
Registration for the February 2026 cohort of QualityClub opens on 3 November 2025!
We’d love you to come and join us, whether you’ve been in your quality role for 2 days, 2 years or 20 years! All levels of experience welcome – we cover the basics and more advanced tips as well.
What does it cost, I hear you ask? The price of a conference.
Check out all the details by clicking here!
Or navigate to www.qualityclub.com.au
Rate and Review NHD on your favourite podcast review site!
iphones: Go to itunes store on your iphone. Search for No Harm Done podcast. Click on our podcast. Scroll to the bottom and “write a review”. OR Open the Apple (purple) Podcasts app. Search for No Harm Done podcast. Click on our podcast. Scroll to the bottom and “write a review”. Spotify: Click on rating and select your stars. Android – rate us in whatever podcast listening app you are using.
Talk to Us!
Leave a question or comment on our website: www.noharmdonepodcast.com
Link with us both on LinkedIn
Cathy Jones https://www.linkedin.com/in/cathy-jones-a3434950/ and BlueSky @qualitycat.bsky.social.
Cathy Balding https://www.linkedin.com/in/cathybalding/