Welcome to No Harm Done Episode18: All About Accreditation
In this ep we wander the accreditation maze, looking for clues.
Does it work? Do consumers have a role?
Can it be managed without light years of stress? And find out how relatives and friends ‘protect’ their loved ones in hospital – this we must do something about…
QQ: ( QUALITY QUANDARY) – The Triple A (All About Accreditation)
21:00 Swiers R, Haddock R. Assessing the value of accreditation to health service organisations. Deeble Institute Evidence Brief No. 18,
Canberra: Australian Healthcare and Hospitals Association; 2019. p. 20 https://ahha.asn.au/publication/health-policy-evidence-briefs/evidence-brief-no-18-assessing-value-accreditation-health
NSQHSS Workbook: https://www.safetyandquality.gov.au/sites/default/files/migrated/National-Safety-and-Quality-Health-Service-Standards-Accreditation-Workbook.pdf
NSQHSS Monitoring Tool: https://www.safetyandquality.gov.au/wp-content/uploads/2018/04/NSQHS-Standards-2nd-ed-monitoring-tool-for-hospitals.xlsx
27:25 THE POINT
Reece Hinchcliff, David Greenfield, Anne Hogden, Pooria Sarrami-Foroushani, Joanne Travaglia, Jeffrey Braithwaite. Levers for change: an investigation of how accreditation programmes can promote consumer engagement in healthcare.
International Journal for Quality in Health Care, Volume 28, Issue 5, 10 October 2016, Pages 561–565, https://doi.org/10.1093/intqhc/mzw074
Merner B, Hill S, Taylor M. ‘I’m Trying to Stop Things Before They Happen’: Carers’ Contributions to Patient Safety in Hospitals.
Qualitative Health Research. 2019;29(10):1508-18.
35:50 TLDR: (Too Long Didn’t Read):
NSQHS Standards User guide for governing bodies: https://www.safetyandquality.gov.au/publications-and-resources/resource-library/nsqhs-standards-user-guide-governing-bodies
42:15 DRDR: Did Read – Do Read
Do we make QI too complicated?
By Karen Baldoza, IHI, July 18, 2019
Australian Commission on Safety and Quality in Health Care. The state of patient safety and quality in Australian hospitals 2019. Sydney; ACSQHC, 2019.
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Jones’ email for her accreditation tool: Cathy.Jones@healthscope.com.au
Nobody cares how much you know, until they know how much you care. -Theodore Roosevelt.